Some time back I conducted a session on Team Dynamics and used this poem while facilitating the session. Participants were supposed to reflect upon this poem and share instances from their work life when similar incidents happened. We did a ‘Forgiving Exercise’ after that. Some of the participants s…
Blog posts March 2016
MemoriesForLife for HDFC Life
Pearl Goleman. Yes, Pearl Goleman…that’s the alias I suggested her.
It was my first job as a corporate trainer in a BPO. I was in a graveyard shift which used to begin at 12.30 am. In my first batch I met Poonam Dhaliwal. It was year 2004. She joined the company as a Call Center Executive, li…
2 blog posts