Oasis of learning has a complete range of programs to cater to your Communication Skills, Voice and Accent and Cultural Sensitization needs. These programs focus on:
- Communication Skills Development
Participants are exposed to a range of activities, exercises and other methodologies to develop their knowledge and skills.
Workshop Contents include:
- Good Vs. Effective Communication
- Effective Communication Pyramid
- Techniques to develop Oral Communication Skills
- Techniques to develop Written Communication Skills
- Language Skills Enhancement
This program focuses on developing the language skills of the participants through knowledge check, concept sharing, concept application, skills check and application.
Workshop Contents include:
- Components of Language
- Thought Processing
- Grammar and its application
- Techniques to develop Language Skills
- Accent Neutralization
The aim of this program is to expose participants to a range of listening and speaking exercises in order to reduce their Mother Tongue Influence (MTI) and develop a clear and globally recognized accent.
Workshop Contents include:
- Stages of Accent Neutralization
- Vowel and Consonant Sounds
- Syllable Stress
- Voice Modulation
- Intonation
- Cultural Sensitization
This workshop takes the participants through a simulation based module to understand the finer details and application of a particular culture or that of global customers.
Workshop Contents include:
- Culture and its various dimensions
- Customer psychology and types
- General Customs, Mannerism, Language
- Application based upon the participants’ needs
Workshop Delivery Style
These sessions are full of active learning methodologies like:
- Exercises
- Activities
- Learning games
- Drills
- Video Clips
- Audio Clips
- Group Exercises
- Skits
- Role plays
- Listening Exercises
- Mock Calls