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Oasis of Learning

Co-Creating More Purpose and Joy!

Blog posts : "General"

Emotional Bank Account

An emotional bank account is an account of trust instead of money. It’s an account based on how safe you feel with another person.

Covey identifies six ways to make deposits (or reduce withdrawals):

1) Understanding the Individual. This means listening intently to what the other person is sa…

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Handling Sessions with Large Number of Audience

  1. Get to know the administrative arrangements of the venue and see if some outdoor activities are possible.
  2. Would you have access to some volunteers who would be able to help you move the mic around, collect chits and other such activities.
  3. Focus on a ppt based session which has billboard text …

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Daily Prayers

Serenity Prayer

God, grant me the serenity to accept the things I cannot change,

Courage to change the things I can,

And wisdom to know the difference.

 

Worthiness Prayer

God, grant me love and acceptance for myself.

Help me to see and feel that I am worthy of all the goodness…

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Deservability

Deservability

We all want many things in our lives and we often wonder why we don’t get those things.  A big part of it has to do with the concept of deserving, or as Louise Hay terms it, “deservability.”  If, at the deepest core of our being, we don’t feel we deserve to have what we wish for, th…

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Case Study: Personal Leadership

This case can be used in any behavioral program where the trainer would like to highlight the importance of personal leadership and proactive behavior.

Case

Vikram works in the operations department of an MNC as a manager. He is a very responsible manager and someone who really believes in cre…

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Deservability

We all want many things in our lives and we often wonder why we don’t get those things.  A big part of it has to do with the concept of deserving, or as Louise Hay terms it, “deservability.”  If, at the deepest core of our being, we don’t feel we deserve to have what we wish for, that belief will bl…

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It is all about Attitude

Jerry is the manager of a restaurant in America. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would always reply, "If I were any better, I would be twins!" Many of the waiters at his restaurant quit their jobs when he changed j…

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BHA-RA-T

A Leadership Lesson

The year was 2002 and I used to work in a BPO as a process associate. We used to get subsidised coupons for coffee at Barista at the office canteen. One day, there was an hour for my shift to get over so I thought of taking my last break and sip a cup of hot chocolate at my work station. As I reache…

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The Remote Control of Life

The year was 2006 and I was working as a lead trainer in an organization. My personal life was a little turbulent at that point in time and in addition to that another trainer with whom I was working on a project was really giving me a hard time. It reached a point where I felt totally helpless and …

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Pearl Goleman

 “am writing about Jug in my life for the #DearZindagi activity at BlogAdda“.

Yes, Pearl Goleman…that’s the alias I suggested her.

It was my first job as a corporate trainer in a contact center. I was in a graveyard shift which used to begin at 12.30 am. In my first batch I met Poo…

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WORK AFFIRMATIONS

  • I possess an endless supply of creativity, energy and tolerance for any project that I assume
  • Everything I put my hand to prospers and succeeds
  • My work is deeply fulfilling
  • I am dynamic and full of energy and passionate about what I do
  • At work, my mind is focused and I have clarity an…

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THINKING POSITIVE

In case you feel that you have more of negative thoughts, ask these questions from yourself in the following manner:

  1. What am I thinking?
  2. Are there any distortions in my thinking? (See the unhelpful thinking styles poster)
  3. What worst can happen?
  4. What is the likelihood of it happening?
  5. W…

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A Proactive Customer Service Story by Adrian Swinscoe

A little while ago, my Mum and Dad flew to New York to go visit my brother and family when they were based there.

When they were planning their trip, my Mum and Dad looked into booking ‘cheap’ flights (possibly something to do with being Scottish!). However, my brother and his wife recommended that…

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Do It Anyway

Some time back I conducted a session on Team Dynamics and used this poem while facilitating the session. Participants were supposed to reflect upon this poem and share instances from their work life when similar incidents happened. We did a ‘Forgiving Exercise’ after that. Some of the participants s…

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MemoriesForLife for HDFC Life

Pearl Goleman. Yes, Pearl Goleman…that’s the alias I suggested her.

It was my first job as a corporate trainer in a BPO. I was in a graveyard shift which used to begin at 12.30 am. In my first batch I met Poonam Dhaliwal. It was year 2004. She joined the company as a Call Center Executive, li…

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The Morning Power Questions

 

(Come up with 2 or 3 answers to all of these questions and feel fully associated. If you have difficulty discovering an answer simply add the word ‘could’.

Example: “What could be something I am most happy about in my life now?”

  1.   What am I most happy in my life now?

   …

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Nine Commandments for a Great Career ©

1. Know your Work: Understand your role and responsibilities clearly and be sure of what is expected out of you and your role.

2. Know your Boss: Genuinely make an effort to know your boss as rapport is the key to a great relationship.

3. Never say No to your Boss: Learn how to say yes in all …

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I Am Special Because

This is a blog for the Blogadda's weekly WOW Prompt which is: 'I Am Special Because':

I Am Special Because I am a Bi-polar winner. Bi-polar is a disorder in which a person experiences unusual highs and lows in his moods which affect his behavior. I got diagnosed with it when I was 21 years old an…

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10 Simple Ways to Enhance your Emotional Intelligence

1. Get in touch with your emotions

Learn to recognize and describe your emotions accurately. By increasing your emotional vocabulary and using it to describe your full range of feelings, you can figure out how to pay more attention to your emotions. Find a quiet place and time to express your fee…

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20 Blog Posts